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Privacy policy

eyerim respects the privacy of all users visiting our website. We comply with the best practice principles for handling personal information.

eyerim’s privacy policy is part of our commitment to provide excellent customer service. eyerim pledges to treat all information made available by you with the utmost care and responsibility. This applies in particular when cooperating with third parties. However, eyerim takes no responsibility for third parties.

Collection, processing and use of personal data

The term “personal data” represents all details that you enter on the eyerim website and enables personal identification.

When you purchase something from our e-shop, we collect the personal information you give us in order to be able to provide you with the merchandise you ordered. This may include your name, address, email address, landline and mobile phone number.

eyerim collects, stores and processes personal data without your express permission in accordance with legally valid regulations as far as is required and deemed necessary for fulfilling the contractually agreed service obligations between eyerim and you, the customer.

Any additional collection, processing and use of personal data will only be initiated with your permission.

Transmission of personal data

All information recorded by eyerim will be kept completely confidential at all times, and may only be shared with third parties in the following ways:

  • We may use your personal email address to contact you if there is any problem with your order made on eyerim.
  • We may pass on your payment details to nominated financial institution in order to process purchases transactions on your behalf.
  • We may pass on your shipping address details to our shipping partner who is responsible for delivering your order to you.
  • If required by law, (i.e. eyerim is served with a legally enforceable court order), we are required to make personal information available to law enforcement or regulatory agencies.

eyerim is prohibited from providing customer data to third parties without permission to do so by the customer.

Consent and cancellation of consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply that you consent to collecting and using this information by eyerim for that specific reason only.

If we ask for your personal information for a secondary reason (e.g. email marketing), we will either ask you directly for your consent, or provide you with an opportunity to say no.

Each user can withdraw their consent at any time with future effect and without giving a particular reason by contacting us at contact@eyerim.com.

Collection of non-personal data

In order to improve our services, eyerim uses HTTP cookies (a small piece of data stored in your web browser). Cookies do not contain personal information and do not permit you to be identified. Cookies can be deactivated in your browser’s preferences.

Right to information

Each customer has the right to inquire about which personal data has been stored on eyerim and has the right to demand that personal data be modified or deleted free of charge.

Payment data protection

eyerim uses 256-bit SSL (secure sockets layer) encryption technology when processing your financial details. 256-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

Postscript

Due to the constant development and expansion of our business and changes to the law, our data policy will also evolve. eyerim reserves the right to modify its privacy policy at any time. Changes will take effect immediately upon their posting on the website.

We hope that we have managed to answer all questions you may have regarding the protection of your personal information. May you require more feedback, contact us at contact@eyerim.com.